River Run Waterpark Family
River Run Waterpark Girl

Frequently Asked Questions

Where is River Run located?

224 W Daisy Lane New Albany IN 47150
State Street exit to the south off I-265
In-season Phone: 812-948-5380 (Memorial Day weekend - Labor Day)
Off Season Phone: 812-949-5448 (Sept. - May)

When is River Run open?

May – August
11am – 7pm
Thursday - Tuesday (Weather permitting)

Please visit nariverrun.com and www.facebook.com/RiverRunWaterPark for back to school hours.

Do the hours change when school begins?

Yes, our back to school hours typically start in August.

Please visit nariverrun.com and www.facebook.com/RiverRunWaterPark for back to school hours.

How much does it cost to enter the park daily?

Entry is based on residency (Must show ID).
Children 12 months and under are free.
Floyd County = $8/person
Indiana = $10/person
Out of State = $16/person

If you currently live in one place and have an ID from another, bring a piece of mail with your current address and we will honor that rate.

What if I don’t intend on swimming, do I still have to pay?

Yes, all those entering the park must pay the daily rate.

Does River Run offer season passes?

Yes! Pricing is based on Residency

Individual Season Pass
Floyd County = $65
“Other” = $100

Family Season Pass (2 Adults and up to 3 children)
Floyd County = $225 ($45/additional child)
“Other” = $275 ($45/additional child)

Can I exit the park and re-enter on the same day?

Yes, please see our ticketing office or bag check for a hand stamp.

Is River Run accessible for the disabled?

River Run is compliant with all of the most recent ADA regulations. We strive to meet and exceed accessibility requirements. Please seek a manager if you have additional questions or concerns.

Are pets permitted within River Run Waterpark?

Only service animals are permitted.

Does River Run accept credit cards?

Yes, Visa and Mastercard. No checks.

Why does my bag get checked every time?

In order to ensure River Run remains a family friendly environment, we hold high standards in safety. Our gate attendants will gently check all bags upon entry. This is a requirement to enter the park.

What is prohibited in River Run Waterpark?
  • Outside Food and Drinks
  • PFDs Not Approved by the US Coast Guard
  • Smoking, Tobacco Products, E-Cigs, Vaping
  • Alcohol
  • Glass
  • Food and Gum on the Lower Deck
  • Diving
  • Running and Rough Play
  • Breath Holding Activities
  • Spitting, Spouting, Blowing of Nose while in the Water
  • Profanity
  • Swim Wear with Exposed Zippers, Buckles, Rivets or Metal Ornamentation
  • Drugs
  • Firearms
  • Fireworks
  • Straws
I heard River Run offers free Sunscreen and Lifejackets, is this true?

You bet! We have sunscreen stations by our ticketing office as well as our First Aid Room. Remember, a little sunscreen goes a long way! Free, fitted lifejackets are available for use (must return) see the First Aid office to pick one up!

How do I know if the parking lot is full?

On hot weekends, our main parking lot fills quickly. In the event that it is full, our parking enforcement officer will place a lot closed sign out at the main entrance on Daisy Lane. At this point, all visitors must park in the overflow lot on Daisy Lane (grassy lot)

What is River Run’s severe weather policy?

River Run will close for 30 minutes each time our lightning detector detects lightning within 15 miles of River Run OR management hears thunder. The 30 minute timer resets for each crack of thunder or bolt of lightning. The park may close for the remainder of the day if severe weather begins at or after 5pm.

If there is heavy rainfall, strong wind or dense fog the water will be cleared until management deems it safe to swim again.

Please monitor daily forecast before coming to River Run. No refunds will be given.

What is the Refund Policy?

No refunds are given in the event of severe weather or pool closings due to mechanical issues.

Please monitor the weather before entering River Run.

Do you have a concessions stand?

Yes, River Run offers a full service concessions stand with:

  • Hot dogs
  • Burgers
  • Pizzas
  • Chicken nuggets
  • Nachos
  • Powerade/water/fountain drinks (Coca-Cola products)
  • An assortment of candy/chips
  • Applesauce
  • Pickles etc.

See the Pricing page for the most updated concessions menu.

What if I have a severe food allergy?

Please alert our ticketing office upon arrival. They will provide you with an allergy food “permit” (card to display on your table). Please return after use.

Does River Run Waterpark have lockers?

Yes, lockers are available. It costs 25 cents each time the locker is secured.

Are children required to wear swim diapers?

Yes, those children wearing diapers must wear a swim diaper. They are available for purchase in concessions or ticketing for $2.

Does River Run have a first aid office?

Yes, located on the lower pool deck. River Run also has 2 AEDs on site as well as a full staff of CPR/AED & First Aid providers.

Where may I smoke?

All of our parks are smoke free environments. Smokers (including electronic devices) must exit and walk down to Daisy Lane to smoke.

When is Lap Swim & Water Walking Offered?

Check the Water Exercise page for exact times.
Cost is $3/person per visit. No registration required.

All participants must exit River Run Waterpark after class and re-enter paying the appropriate daily fee or utilizing a season pass to enter the waterpark for normal operational hours.

I would like to come for a water exercise class, how does that work?

Check the Water Exercise page for a detailed rundown of our offerings.
Cost is $3/person per course. No registration required.

All participants must exit River Run Waterpark after class and re-enter paying the appropriate daily fee or utilizing a season pass to enter the waterpark for normal operational hours.

Do you offer Swim Lessons?

Absolutely! We are a proud provider of American Red Cross Swim Lessons.
$30/student per session.
Two week (M-F), 10 -45 minute sessions.

Check out the Swim Lessons page.

How do I reserve a birthday party?

Visit the Birthdays & Group Visits page and fill out the form. Please note: form must be submitted at least 48 hours ahead of time and does not guarantee a reservation.

Birthday parties are available daily at 1pm, 2:30pm, and 4pm and include 1 hour of party space time for 20 guests.

Parties are $175 for Floyd county residents and $200 for “other” residents. Additional guests can be added the day of the party at $10 per guest to include a hotdog, soda, and chips OR additional guests can be charged the general daily admission rate for the person’s area of residence the day of the party to include a full day waterpark admission only (no food included).

Purchaser must review rules & sign waiver prior to making payment. Payment must be made at time of reservation at River Run Waterpark, Silver Street Park, or via credit card online.

What if it rains during my party?

Party may continue unless severe weather dictates otherwise. All safety protocols will be followed. No refunds shall be given.

Can I schedule a group visit?

Visit the Birthdays & Group Visits page and fill out the form. We will get back to you after the form is completed. Please note: form must be submitted at least 48 hours ahead of time. Minimum of 15 people.

Price: $6 per person (Group Rates are available to for profit/not for profit organizations.)

Only accepted Monday – Thursdays from 11am-5pm. The total fee due for the group must be made with one form of payment, either credit card (Visa/Mastercard) or cash at River Run Waterpark on the day of the visit. Please verify days and hours of waterpark operation prior to submitting a request.

What if it rains during my group visit?

Visit may continue unless severe weather dictates otherwise. All safety protocols will be followed. No refunds shall be given.

Does River Run offer private, after hour’s rentals?

Yes! These rentals are available any night of the week that the waterpark is not being utilized for trainings or other private rentals.

The timeframe for these rentals is 7:15pm - 9:15pm (sunlight permitting).

The cost for a private rental is $1,500 for a max of 300 people.

Payment is due in full to reserve the date.

This price includes: A fully available waterpark with a staff of lifeguards and attendants. This does not include concessions. Groups may bring in food/beverages (non-alcoholic) or have the event catered. All normal facility rules still apply during private events.

Party may continue unless severe weather dictates otherwise. All safety protocols will be followed. No refunds shall be given.

Interested parties may fill out the contact us form or call 812-949-5448 (September-May) or 812-948-5380 (during season) for more information.

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